01 / Support
Shipping Policy
Last updated 13 September 2026RBR VAJRIVA VENTURES
VAYRIV is preparing its first product launch. This website currently does not process direct product payments or shipping orders.
Current launch modelThe first VAYRIV products are intended to be sold through Amazon India and/or another clearly identified authorised sales channel. The shipping information shown at that channel's checkout will apply to your order.
Shipping charges and delivery estimates
Available delivery locations, shipping charges and estimated delivery dates will be shown before you complete a purchase on the applicable sales channel. These may vary by PIN code, product availability, fulfilment method and carrier capacity.
Order processing and tracking
Once an order is placed, confirmation, dispatch updates and tracking information will normally be provided by the sales channel or its delivery partner. Please ensure the name, mobile number and delivery address entered at checkout are accurate.
Delivery delays
Delivery estimates are not guarantees. Delays may occur because of carrier issues, weather, public holidays, local restrictions, incorrect address details or circumstances outside VAYRIV's reasonable control.
Damaged, missing or incorrectly delivered packages
If a package arrives visibly damaged, is marked delivered but cannot be located, or contains the wrong product, please use the order-support options offered by the sales channel. You may also contact VAYRIV at playbold@vayriv.com with your order number and relevant photographs where available.
International shipping
International delivery is not offered unless a specific VAYRIV sales page or authorised marketplace listing expressly states otherwise.
02 / Support
Returns & Refunds
Last updated 13 September 2026RBR VAJRIVA VENTURES
We want VAYRIV products to reach customers in the condition and specification shown at purchase. Return, replacement and refund eligibility depends on the sales channel through which the order was placed.
Amazon India purchasesFor orders placed through Amazon India, the return, replacement and refund terms displayed on the relevant Amazon product listing and order page apply. Please initiate the request through your Amazon account wherever that option is available.
Damaged, defective or incorrect products
If you receive a product that appears damaged, defective or different from the item ordered, keep the product, packaging and accessories together and document the issue with clear photographs or video. Use the applicable marketplace return/replacement process and contact us if brand support is required.
Change-of-mind returns
Change-of-mind returns are available only where the applicable marketplace or sales-channel policy permits them. Products should not be intentionally damaged, altered or returned with missing components.
Refund timing
Approved refunds are issued through the original sales channel and payment method. Processing time is controlled by the marketplace, bank or payment provider and may vary.
Warranty support
A product warranty, if offered for a specific VAYRIV item, is separate from the return window. The warranty duration, coverage and exclusions will be stated on the applicable product listing, packaging or warranty documentation at the time of sale.
Need help?
Email playbold@vayriv.com with your name, order number, sales channel, a description of the issue and supporting images where relevant.
03 / Legal
Privacy Policy
Last updated 13 September 2026RBR VAJRIVA VENTURES
This policy explains how VAYRIV, operated by RBR VAJRIVA VENTURES, handles information submitted through vayrivindia.com.
Information you provide
When you join the launch list, we may collect your name and the WhatsApp/mobile number and/or email address you choose to provide.
When you contact us through the website, we may collect your name, email address, optional phone number, subject and message.
How we use it
- To respond to enquiries and customer-support requests.
- To manage early-access, launch-interest and product-launch communications you requested.
- To understand demand for VAYRIV products and improve our website, products and customer experience.
- To maintain website security, prevent misuse and comply with applicable legal obligations.
Service providers and third parties
Information may be processed by service providers used to host the website, receive form submissions, manage communications or operate necessary business systems. We do not sell or rent your personal information to advertisers. If you leave this website for Amazon, Instagram or another third-party service, that service's own privacy terms apply.
Technical information
Our hosting and technical service providers may process standard technical information such as IP address, browser/device information and server logs for security, reliability and diagnostics. VAYRIV does not currently use this website to run behavioural advertising cookies.
Retention
We retain submitted information only for as long as reasonably needed for the purpose for which it was collected, for customer support, legitimate business records, or as required by applicable law.
Your choices
You may ask us to correct or delete information you submitted, or ask to stop receiving VAYRIV launch communications, by emailing playbold@vayriv.com. Some information may need to be retained where required by law or for legitimate record-keeping.
Data security
We use reasonable measures intended to protect submitted information. No internet transmission or electronic storage method can be guaranteed to be completely secure.
Children
This website is intended for general sports-product audiences. If you are not legally able to provide personal information or make a purchase independently in your jurisdiction, please use the site with a parent or guardian.
Contact
Privacy questions may be sent to playbold@vayriv.com. VAYRIV is operated by RBR VAJRIVA VENTURES, Bengaluru, Karnataka, India.
Website enquiries and optional analytics
Availability requests and contact messages submitted through the updated website are stored in VAYRIV’s WordPress database. Authorised store staff can review, export or delete them. An owner email alert may be sent. Availability follow-up is manual; submitting a request does not reserve stock.
If optional Google Analytics is configured, it loads only after you allow analytics. It measures page visits and product interactions; form names, email addresses, phone numbers and messages are not included in analytics events. Your analytics choice is stored in this browser and can be changed using Analytics preferences in the footer. To withdraw an availability request or ask for deletion, contact playbold@vayriv.com.
04 / Legal
Terms & Conditions
Last updated 13 September 2026RBR VAJRIVA VENTURES
By using vayrivindia.com, you agree to these website terms. VAYRIV is a brand operated by RBR VAJRIVA VENTURES, Bengaluru, Karnataka, India.
Website purpose
This website presents the VAYRIV brand, product development, launch information, early-access registration and customer contact facilities. It currently does not provide direct online checkout for product purchases.
Product information
Pre-launch images, specifications, packaging, pricing, availability and launch dates may be refined before commercial release. The final information displayed on the authorised sales listing at the time of purchase will govern the order.
Third-party platforms
The website may link to Amazon India, Instagram or other third-party services. VAYRIV does not control their websites, availability, policies, payment systems or content. Your use of those services is also subject to their own terms.
Intellectual property
The VAYRIV name, logos, brand marks, graphics, product imagery, website design and original content are owned by or used under authority of RBR VAJRIVA VENTURES, except where third-party rights are indicated. You may not copy, reproduce, publish, sell or commercially exploit them without permission.
User submissions
When submitting an enquiry or joining the launch list, you agree to provide information that is accurate and lawful. You must not use the website to transmit malicious code, unlawful content, spam or material that infringes another person's rights.
Availability and liability
We aim to keep the website accurate and available, but it may occasionally contain errors or be interrupted for maintenance or technical reasons. To the extent permitted by applicable law, VAYRIV and RBR VAJRIVA VENTURES are not liable for indirect or consequential losses arising solely from use of, or inability to access, this informational website.
Consumer rights
Nothing in these terms excludes or restricts any consumer right or remedy that cannot lawfully be excluded.
Changes to these terms
We may update these terms as the VAYRIV website, sales channels and product range develop. The updated date shown above identifies the latest version published here.
Governing law
These terms are governed by the laws of India. Subject to any mandatory consumer-protection forum or jurisdiction that applies, disputes relating to this website are subject to the courts in Bengaluru, Karnataka.
Contact
For questions about these terms, contact playbold@vayriv.com.
